I sent an email to [Email Removed] on the 1st of November 2013 requesting my tax certificate. Few minutes later I received an email to include my account numbers and not just my ID number. I responded bank with the account numbers. I am yet to receive response on whether I will be assisted or not. ...
My son was admitted on the 10th of October at mulbarton hospital and I was asked to pay R500 upfront and that made me so furious because I didn't see a need for that but was told the medical requires that so I paid it and told them I'll take it up with my medical aid, I sent you an enquiry shortly ...
I sent one grp an email advising i want to cancel my membership in february 2013 and give them the stipulated 30 days notice. I hear nothing until July 2013. I stopped my debit order at the end of February. They now come back and say that i owe them money for all these months. When liasing with ...
I took out my first policy with Old Mutual in 1979 - a Retirement Annuity with Death Benefits. On 14 October I received an emailed update statement on the RA that only declared the Death Benefit and made no mention of the RA value payable in 2017. As this is an RA, I expected that I would receive ...
I changed my address details ages ago on Discovery's website however the wrong address appeared on my tax certificate and haven't been receiving their magazines. Found out why today - a very sarcastic call centre individual told me that I hadn't changed my postal address and that they are two ...
I would like to thank Thapelo for the excellent service I received! I was fed up with insurance brokers as it seems all of them only have their own interests at heart and doesn't really care about the clients, but after talking to Thapelo on more than one occasion he restored my faith in insurance ...