I applied for a loan at one of their branches, the service I had there was excellent! but when the loan was approved by their headquaters it was discovered that, they had to create a database for my company which takes 48hours to do so, the agent from the branch supplied them with everything from ...
I call in to make sure what is the amount due this month, cause they always making mistakes. So i call Client services. i go through the invoice and statements with the lady. making sure all is correct. Then she tells me what is due. I go all the way to the Canal Walk Branch and make payment - They ...
I called to changed the debit order date for my new home I purchased 3 moths ago. My debit order went off on the 1/09/2013 (debit date being the 1st of every month(. I changed it to the 27th. I asked when the next debit order will go off and I was told on the 27th of October (almost 60 days later). ...
I called on Tuesday (27th) evening and requested for my statement to be emailed to me. I was promised that this would be done immediately. Nothing arrived. On attempting to try download the statement the website didn't permit this to be done. I called the call centre again on the Friday (30th) ...
I've been trying to take out a personal loan since about a month ago. I've got all the relevant documents and it has been sent through. No- one from ABSA is contacting me. I think their client service side of the business is really bad. ...
TWO MONTHS AGO I APPLIED FOR UCOUNT CARD AT STANDARDBANK. THEY TOLD ME IT WILL BE 21 DAYS. LAST WEEK I EMAILED THEM AND SINCE NOW, NOTHING. WE ARE 25 YEARS CUSTOMERS OF STANDARD BANK. I DON'T HAVE ANY WORDS FOR THIS BAD SERVICE. THE ACCOUNT HOLDER IS C.H. BOSHOFF. I APPLIED ONLINE. THANKS MRS ...