This morning my brother sent an email regarding his account being debited twice for the month of December, I called client services as he is working off shore and can not call or accept calls from a consultant hence I called on his behalf. I Simply hate the way the consultant handled the query, i ...
Can essential med ask me to go to my bank and the charges reversed that they took from my bank account? I had a amount deducted from my account after i had my policy canceled. This morning i receive and email asking me to go to my bank and the amount reversed, with and apology for the ...
Since the 1st of September up to now I am overbilled on my cellphone contract. I have a fixed contract for R429 pm and have set my cap on R50 since the beginning. So I can not pay more than R479 pm. For the first month they could not discover the problem and eventually told me that the 2gb that is ...
So i have two vehicles with Wesbank, in fact they have been nothing but good to me for some 5 years now, so much so that i even bought another vehicle and financed it with them. HOWEVER, i have never had to call into the Call Centre and today was my first unpleasant experience with them - two of ...
What a pleasure to contact an efficient call center. Options easy to follow, directly transferred to agent who was knowledgeable about products and a great attitude. Seriously considering changing all my accounts to Nedbank. Well done! ...
You sent me a mail accepting the amount of R15000 as settlement. I paid the same day and forwarded proof of payment requesting that you send me a letter stating that my account is now fully settled. But as I could have expected, I'm still waiting... ...