Iwyze has chosen a cash in lieu settlement without providing me with an option. Bascially they absolve themselves from the claim and leave me to make my own arrangements. This is not what I pay R1200 a month for and am upset that this is so. When I called your call centre, you can never get any ...
I had an accident that Outsurance responded to very well and the initial process we handled very well. After I got my car back on friday 5th April, I noticed that my car had a terrible vibration from the front left wheel where the accident damage and repair work had occured. First thing on Monday ...
I phoned in February to sort out a claim that was not paid. The claim is for blood test that happened in hospital and all that is covered by my scheme. I phoned in February and the consultant assured me that the claim was send for processing and will be paid. now 2 months later the account is still ...
I reported a claim via the internet on 9/4 around 16h30. The message I got was that an consultant will contact me within 4 working hours on 10/4. Saddly I am still waiting for someone to contact me nearly two days later. They have this service charter with a lot of promises, but they do not keep to ...
1) I updated my Network GP using their call centre - went to GP for visit 2013/03/12 2) Claim was rejected - Called and found out they never updated my nominated GP before my visit. Agent said it was their mistake and requested me to forward the claim to [Email Removed] I did this on 2013/03/13. ...
I put in a claim for my fence falling down. Their add shows them bending over backwards to help. In reality accesses only working Monday to Friday. I work so asked them to do it on a Saturday, they can not do it as it is out of working hours. I must take leave or time off work and drive an ...