Outsurance had to pay me out for one of there clients driving into me. Outsurance promised the money would be in my account 15 days later. Not surprisingly, they have not met the deadline THEY made. I thought they would pay in time and made arrangements for another car, and seeing as I could not ...
I am totally disappointed in the way Bankmed handles claims. I phoned to confirm I am covered for Occupational Therapy, and was told i am for the amount of R1450 pfpa. Little did I know they only pay for specific codes, like us ordinary people are suppose to know that. Nothing was said when I ...
Our fridge was damaged around January/February by lightning. Since then we have been up and down with the repairer but same was never properly repaired. It actually exploded after one of the so called repairs. Defy came out yesterday and confirmed that it is a write off. No one has phoned ...
On Monday 29 May 2013 at approx. 8.15 am I logged an accident claim with Outsurance. Although this initial process seemed to go smoothly, I am still awaiting feedback regarding the outcome of my claim, and where i can take my vehicle for servicing. I have followed up several times, and was promised ...
I recently had a complaint with regards to my claim process! Shaun Marshall was the poor person who had to get the short end of my Temper! Coming from a customer focused background I have high expectations and when not met I get utterly frustrated! I would just like to thank Shaun Marshall, He ...
To whom it may concern Words can't describe how impressed I am with my claim. We are with AF for 3 months only and lost Thursday I lost my tested Rayban sunglasses. I phoned AF and was put through to Sarie who took the details, almost no questions asked. She said they claim will be loaded and I ...