I submitted a claim last week. When checking the claim yesterday a portion of the claim was not paid. When speaking to your call centre this morning I was told that the reason the portion of the claim had been rejected is because the ICD10 code and Consultation code are not on the same line. ...
I went for a procedure last year 19/09/2012, for which i received authorisation from resolution. First it took them just under 3 months to pay the account (useless accounts department). When i received my statement, i noticed resolution underpaid by about R500, with the reason being that it is not ...
I have been phoning (011) 710 0932 there is never any answer. I have been emailing [Email Removed] no reply. My claim has been put in a month ago. In that time I have realized that more things have been than I originally put my claim in for. I did ask for advice on the mater just no reply. ...
On 9th of April I send in 2 receipts for Bankmed to repay. One for R600 and another for R20-00. I received a mail to confirm mail delivered from Bankmed. On the 4th request my husband phoned Bankmed. a Lady said sorry she thought only the R20 is claimed she did not see the R600 is also claimed??? ...
I have dreaded desease cover on my old mutual greenlight policy, when i found out i had cancer in July 2012 i emailed Mr K Cross and advised i will be on unpaid leave and need assistence.he advised me i DONT have cover for cancer related illnesses. I tried calling again in November/December and was ...
I have sent numerous policy claims since yesterday and today you, you tell me that you are only receinving a copy of a id. Get your IN ORDER THIS IS THE ABSOLUTE LAST TIME I EVER DO BUSINESS WITH YOU! YOU DONT RESPECT DEATH AND THIS IS NOT THE FIRST TIME YOU F$#K UP LIKE THIS!!! STOP TELLING AND ...