Being a long standing customer with Virgin insurance this is my 2nd claim and it seems they find every excuse not to pay or repair goods. Highly disgusted to know a reputable insurance company as yourselves can treat customers like criminals. Yet to claim premiums you guys are on the ball. My last ...
I made the unfortunate mistake of moving from a medical aid to One Plan. The first time I had to claim, they rejected the claim because my husband got i'll 2 days before our waiting period was over, so they considered his operation (pre existing condition). So the second round I have a claim again. ...
I REPORTED MY GEYSER BURST ON MONDAY 20 JAN 2014 . TODAY FRIDAY 24 JAN STILL SITTING WITH GEYSER NOT REPAIRED . THIS IS PATHETIC AND UNEXCEPTABLE .I WILL HAVE TO LOOK AT A BETTER SERVICE PROVIDER. ...
Being in an accident is far less frustrating than dealing with DIAL DIRECT > Their Policy, is to take your premiums and only when you claim do they find out if you were "truthful" ie contact your previous insurance, check your drivers licence etc - THIS ALL CAN TAKE BETWEEN 8-14 ...
Our home sustained water damage - and the amount Standard Bank is paying out does not cover the damage. I have tried to get hold of a manager / left messages / listened to elevator music for ages... but am yet to actually get hold of someone. Does anyone actually answer calls on 011 858 5000? ...
I have logged a claim on 06 January and followed it up a couple of days later. The month of the accident was corrected on the claim and informed that the resource above is handlling my claim. I have since attempted to call him on Monday 20 Jan and was told he was off. I have not received any matter ...