I phoned to put in a claim for my windscreen. Having never done anything of the sort before i had no clue how to go about claiming. Patricia Sithole helped me. She was excellent and very friendly! She explained everything clearly and within 5 min my claim was approved! Now that is what I call ...
My vehicle was on 28/12/2013 and claim proceedings were initiated by me on the very same day. The sms said that a consultant would contact me... nobody did. I ended up phoning the call centre to get the process going. Since I had never had a car from me, I was hoping that Discovery would guide me. ...
I submitted a claim to my insurance company, Dial Direct on 09 January 2014, The Items that were damaged due a power surge comprised of the following: o LG TV o Whirlpool freezer o Defy Washing Machine o DSTV Decoder o Sinotec Portable CD Player The Items that were repaired and sent back on 18 ...
Riana Durr is the claims manager at Alex Forbes Insurance. I was put through to her after requesting to deal with the manager instead of the agent assigned to my claim. I had two claims to process. Riana made the process so simple and everything got done efficiently and quick. She even went out of ...
I phoned Outsurance to claim for my Laptop that was. I spoke to Nicolette Heath and she told me that the claim would take 2-3 days for approval. She then phoned me back the same day to say it was already approved. This is my first claim ever from an insurance company, and I am glad it was with ...
Awful is more appropriate. The claims consultant was extremely polite, sympathetic and pleasant in taking down the facts of the event. She also arranged for the plumber to arrive quickly to fix the problem that lead to the claim. That was unfortunately all that happened to my satisfaction. We have ...