Mr Johan Small, MiWay's Claim Assessor was of excellent help to me when handling my claim. He kept me updated in each and every stage of my claim. If all insurance companies and even MiWay can be so lucky to have such dedicated individuals like this gentleman who understands how important is the ...
I recently lodged a claim for my windscreen to be replaced at MiWay. My first complaint is that the consultant (a lady named Jade) was very obnoxious and kept on interrupting me while I was trying to explain what happened. I felt like I was being treated like a naughty child. About a year ago a ...
I BOUGHT A WATCH ON 20 JULY 2013 AT MENLYN PRETORIA. ON THE 12 AUGUST 2013 I TOOK IT TO JEAN ANDRE IN WITBANK SO THAT THEY COULD SEND IT TO FOSSIL AND HAVE FIXED BECAUSE SUDDENLY THE ARMS AND CROWN BECAME LOOSE, AND BECAUSE IT WAS NEW, IT WAS UNDER WARRANTY. IT STAYED THERE FOR A COUPLE OF WEEKS, ...
I sent a letter for urgent attention of the Claims Manager on 7 October 2013. Its is 48 hours later and I have not received the courtesy of a response, except for an automated e-mail. I have raised some pertinent issues with regards to poor claim handling by Bestmed that I need answers on. I am ...
For the better better part of last week and this entire week we have been trying to get a settlement letter from the claims department within your bank. My insurer (MiWay) has also been trying, but apparently the claims department requires an account number which the insurer does NOT know. I have ...
I logged a claim 18 September 2013. I called back 8 October 2013 to understand the status of the claim. I spoke to two different people at the call center who could not explain the status of the claim. I eventually got a call back from the claims handler who could not answer my questions and has to ...