I had to change some pertinent details in my policies which resulted in a higher premium. Being a single mom, every penny counts! The call centre agent suggested I speak to her supivisor Candice... Not only was Candice professional, knowledgeable and firm, she was friendly, understanding and human! ...
Please tell me what I can do from my side to make a successful call from start to finish without disconnecting. Sometimes once but more often more than once. I would like to challenge Cell C in providing me a statement indicating my drop call rate and more their whole network's rate. I know these ...
My phone was booked in at Centurion on the 2de of November. On the 21st I went to inquire ahout the repair. Still not fixed had to be send in again. Today I had to drive to Midrand after NO support and service to collect my phone. When I got there it was still not fixed. After 2 hours of waiting I ...
I requested someone to call me from outsurance regarding the promotion they are currently running: if they cant beat your premiums they will give you R400 cash. well that's a because when they couldn't beat my current premium I was give some lame excuse that I didn't send an sms. This happened last ...
Visited the pick n pay hyper at the centurion lifestyle centre, had a complaint about prices on the barcodes, scanners and advertised prices being different from each other, when brought to the the customer care managers attention, Narini insulted and embarrased me making me look as if i was wrong ...
I went to do grocery today at Makro Centurion.there is a special for Nestle hot chocolate whereby it says if you buy a big bottle you get 250ml free. I opt for the special, when I ask about the freebie I was told by a guy from Nestle that it is finished. I asked him why he displayed a product that ...