On 3 December 2013 I was at home when I received an SMS notification at 18h55 that R1000 cash had been withdrawn from my current account. I immediately checked my purse to find that my Cash/Debit card was safely inside. I contacted the number which I found on the website and cancelled/stopped the ...
I am paying R1500 a month on my Discovery Credit card as per agreement with FNB. I somewhere forgot to pay one month, I get a SMS on the 28th of November 2013, that I owe them R3000. I pay them R3000 and a further R1500 so that I cover the month of December as well. I in the meantime open a ...
My mother had a credit card with Standard Bank, she passed away in July 2013. As a responsible client I notified Standard Bank personally that she had passed away, providing them with the necessary documentation. However from date of notification till tonight we have received numerous phone calls ...
On 15/11/13, I visited ABSA Chatsworth to close my credit card. I was given a settlement which I paid immediately. I was told that they cannot close the account and had to phone card div. I used their in house phone, however card div said that was not the settlement amt and I paid the further R16 ...
I received an SMS instructing me that I have to phone Attorneys to sort out my account. I phoned and I was told I have a card account that was outstanding with Nedbank. I indicated that I don't have such an account with Nedbank. I was instructed to send affidavits and signatures including copies of ...
Three weeks ago I was informed that I would be compensated by Standard Bank due to my original query raised on the 15th of October 2013. I called Standard Bank yesterday Dede was supposed to return my call I never received a call. Again I called in this morning and I was advised Dede was on her way ...