I have been dealing with takealot for many years now. And recently their service has become terrible. Their parcels take forever to get delivered and their customer service is up to. Back when they were taketwo they awesome service. Now that they are bigger they could care less about their loyal ...
Last week Wednesday after putting a complaint up regarding no one assisting with refund an employee calls me and promises me that there will be a refund the following day, we are now on Monday and still have not received anything nor a follow up call. This is the service you get from dealing with ...
I lodged a complaint last week, regarding an amount that was deducted. Phumudzo Thanyani was the Hellopeter consultant who contacted me and advised the refund will be processed. He advised I need to send a bank statement and a copy of my ID. I sent it and he advised it is not acceptable I need a ...
On the 20th of December 2013 I collected a vehicle from the Westin Hotel in Cape Town. The Europcar consultant (Marius) assisted me. I was informed that the vehicle was 'practically brand new' & no inspection was done of the vehicle in my presence. I assumed this was the standard operating ...
I recently booked flights on Kulula and British airways for my vacation. Following a death in the family I was forced to cancel my flights as I needed to be with my family. During my first telephonic discussion with the Kulula consultant she explained that the tickets could be cancelled with a ...
I subscribed to Seventeen for a year and in Nov 2013 I was informed via letter that Media24 will no longer publish it. I could either get the balance refunded for the balance, or subscribe to an alternative magazine. I opted to subscribe to Fair Lady and was told it was too late for the Dec 2013 ...