I do not have an account with Vodacom, but I was trying to open a internet account, and clearly Vodacom does not need any business from non existing clients. I held on for 7 minutes, when an agent eventually answered, I had to go through another 5 minutes of questions, just for them to submit my ...
Thank you Daron Theunis for a quick response, going the 'extra mile' and professionalism. ...
I recently purchased tickets for Bugz playpark on Groupon site, did EFT payment etc. Did not received any voucher within 24hours, called the call centre, to be advised, payments may take longer to reflect, be patient and call back. Called back into C/Centre after 24 hrs, still not reflecting, cb ...
I bought a voucher for a 80min Full Body and Feet Massage at Rose Reflexology Bar in Edward Street, Bellville. Went to them at opening time (09h00) to make a booking. Stood standing in front of the door for 40 minutes. Couldn't wait anymore so I left. Phoned the next day to make a booking. Lady ...
I called to cancel a contract and was email the final quote which i paid and email proof of payment a copy of my id and the signed quote to the email address provided on the quote. I then received two emails saying that the cancellation was processed. On the 2/09/2013 my account was debited with an ...
After being promised calls back and having Dial Direct renege on a promise they'd made to me when I called in, I waited in vain for the initial lady I'd spoken to, to get back to me. Numerous calls later I managed to get hold of Milly. I received the documentation needed not even 10 minutes after ...