So I hav complained to dhl directly & i thank them for the quick response & Mr Sipho Ntuli that actually did contact me immediately tryin to rectify the situation. I received a gift frm Karachi Pak which ws snt to me on 8th Oct, package was in SA by Thurs the 10th. Was contactd on Fri & ...
I just want to say a huge thank you to 5rooms and especially to Alana for all her assistance in replacing a mattress that my father bought through Groupon. Its fantastic how Alana followed up on my request, and emailed me frequently regarding contact from their suppliers :) Thank you Alana for your ...
Ordered my AEG Filter Coffee maker on 10th September - I opted to collect the product with my own couriers, but I misread not realizing that the item is stocked in Johannesburg. So when I called, the kind lady on the other end informed me that I would have to wait for the product to be retrieved at ...
I was called by one of the customer service agents lady on the 27/08/2013 she had a great attitude and very client centric, even though my application was approved & declined on a later stage her organisation should be impressed that such great people are helping to retain customers and should ...
I have sent in documentation for a claim on the 29/07/2013 and never received any feedback from Mutual and Federal. I have contacted them on several occasions but nobody seems to help. Contacted them again today and a person told me that the case has not even been allocated to anyone. They gave me ...
Last week I have had a grievance with Takealot. I sent an email on a SATURDAY and got an almost immediate reply! Someone listening to you on a weekend!? Eventually everything was sorted out telephonically. I ordered some items from Takealot last night. Received them today. Less than 16 hours later! ...