20 people were bumped off the 20h00 flight (final flight of the day) to Jhb. 1 man in a wheelchair had already been pulled off the 18h00 flight when @ the door of the aircraft with a boarding pass. There was no communication between airline staff & the inconvenienced passengers, a passenger who ...
I hired a car at the CTIA in March. Five minutes after receiving the car, driving on the N2 with my wife and 3 month old baby, we had a blowout of the rear tyre. We were stranded opposite Khayalitsha, and dialed the Hertz helpline, where a driver was dispatched after 45 minutes. To my shock and ...
I love dining at primi! The food is always exceptional. However, we ordered 5 burgers today at Cape Town International airport and each one was overlooked, dry and served on old bread. The waitress even told us that it's a regular complaint! They have a captive audience and they're shamelessly ...
1. Car returned to Cape Town International with a full tank of fuel - filled up at BP less than 1km from drop off. 2. Told receiving clerk that tank was full. 3. Noticed later that emailed invoice incorrectly reflected an amount for fuel usage. 4. Emailed Europcar's customer care on 8 April 2013 ...
Just want to say a BIG thank you to Randy at Thrifty CPT INT for her exceptional customer service on Saturday morning VER early, cause I was the first customer of the day! I know I was difficult, but she came thru for me and met my needs for my rental. She went over and above what was required, ...
I hired a vehicle at Cape Town International which was returned on 12 April. We checked the returned vehicle together with the Inspector and agreed there is no problem with the vehicle. The invoice was completed the same day and the excess deposit also refunded immediately, service that actually ...