I bought zinger burger on Sunday and found a strand of hair on my chicken... This very zinger burger had junior size buns because they ran out of adult size buns. I was told no refund only food back (why would i want food after my discovery) so i let it go. Monday i go back and buy zinger wings... ...
I hired a VW microbus from Europcar on the 21st of September 2013 at Cape Town International Airport and and left on my trip. At our destination I had a better look at the vehicle and noted that the front tyres were smooth and the tyres were not the same brand either so I phoned Europcar who agreed ...
I rented a vehicle from Avis and returned it on 23/09/2013. According to their policy I was supposed to get my petrol refund within 48hrs. I followed-up with them, twice and the last time I did so, Thursday, 3/10/2013 I was told that I am supposed to call my bank and inform them that they should ...
Can the Regional Manager of Hertz in Cape town phone me and explain who's account did they tranfer the money to clearly they didnt transfer to mine. I'm still waiting for the money and the bank dont see any pending Credit.48 hours has passed With this kind of service you still got a long way to go ...
Thrifty incorrectly billed me for mileage on a rental. Yesterday I contacted their customer service department and was called back by Antonio who, once I was able to supply the relevant documentation, sorted out the error by this morning. Thank you for handling my complaint so quickly and with a ...
I flew from CPT to JHB on Sunday afternoon and somewhere between boarding and check in, I dropped my passport. When I got on the plane to look for it I couldn't find it and with the identity crisis we have in our country, I got really scared. When I woke up on Monday morning the first thing I did ...