Hello Peter, On 8 August 2013 I made a car rental booking through kulula with Europcar and I was quoted R977 from 9 Aug to 12 Aug; I took the car on the 9th at 14:30 because my booking was for 15:00 and I returned the car on the 12th Aug at 15:02 and I am being charged a full day rental fee (R362) ...
I hired a vehicle for two days in Cape Town. Upon returning home, and a day later, I duly received an invoice that was for more than double what I had anticipated the hiring fee would be. I also received an email asking for feedback on my hire. I duly completed the online feedback report and I ...
I have been flying with SAA at least twice a month, my luggage have been broken twice already, the first time they fixed the bag (not to mention that I had to work hard to get this done) However this time is too much... On my way back from Kinshasa my luggage handle was totally broken, because was ...
Before handing over the rent vehicle it was suppose to be checked by a rental agent. We were ask to inspect the car ourselves, but there wasn't even a pen in the car to report the scratches on the rim and the chip on the windscreen. We were on holiday and it is not the customer's responsibility to ...
I will never fly with Mango ever again, nor will any of my family. These are my only 3 experiences: 1. Five years ago my wife's new leather luggage was torn and 2 zips broken off. These were replaced with old substitute zips. 2. Four years ago I was charged R 250 for golf clubs when 2 days prior ...
I have been flying SAA almost every week for the past months. However, for this week, I was flying with BA since most of the morning flights on SAA were booked out. Anyway, on Monday morning 31/07/2013 around 8am, I took my bag to the security to check-in as it had fragile items inside it. At the ...