Absolutely shocked at the poor service I received at the CTIA branch. Educate your staff and ensure they know the various promotions you are running. I was given the incorrect information by a staff member regarding when the car should be returned, and have been told it's "my problem to return ...
After being a customer of ABSA for at least the last 20 years - probably one of the only benefits I get is the priority pass card. So to my delight when flying from Cape Town back to JHB this evening I remembered the Priority Pass Card (which I hardly ever use...). On arrival at the lounge we were ...
On the 3rd of September 2013 I was due to fly from Cape Town International airport to O.R Tambo International at 09H10. I paid online for over weight luggage as I work out of the country. I checked in and went through the boarding gates on time. There was no final calls made pertaining to me, ...
I returned my car with a full tank of petrol, as per the rental agreement. However, as I had not used their preferred petrol station, I was told I would be charged an additional fuel surcharge. The use of their preferred supplier was not expressly part of the contract. When I argued that this was ...
I flew from Durban to Cape Town on JE369 at 19h15 on Sunday, 01/09/2013. Firstly, the flight was about 30 minutes delayed, "due to paperwork" as we were informed. On arrival in Cape Town, many passengers were disappointed to hear that half the luggage had been left behind in Durban! ...
Onn Thursday 22 Aug 2013 at 17:44 I tried to phone my wife just after landing at the airport. Only got "the number you have dialled does not exist" or the mailbox. After many attempts I gave up. Upon entering the main area at arrivals, I saw my wife sitting there. I phoned once again, ...