Hi there, I have been with Virgin Mobile for about over six years now. Loyal client, always made my payments on time. However, I am due for an upgrade on the 7th of July 2013, yesterday I spent half the day on my phone attempting to cancel my contract, as I do not wish to renew it, I will not be in ...
In March 2013 I contact Vodacom to cancel a contract that expire 12 April 2013. May 2013 we receive again a bill for this contract. I contact Vodacom again and the contract was not cancelled. I give them the reference number they give me in March 2013 and they say that the reference number don't ...
I requested for the cancellation of my contract due to the banking errors on 8ta's side they said to me they will write of the money for that time period. The branch manager said to me all I must do is send through an email with the request and it will be done. Its now 3 weeks later and the ...
In december 2012 i contacted the Vodacom store 031-5663157 advising them I would like to cancel my contract. The gentleman that answered advised that there is no need to send a cancellation through it will be cancelled. In ZFeb and Mar 2013 I was debited for thsi contract. I called Vodacom customer ...
Terrible attitude - talking over me, not listening to my story and when asked to be put through to manager got - first in meeting, then not in. When called on these - she cut me off. Vodacom is a rip-off company - making me pay for my contract when I cancelled it in April and then again in early ...
My contract expires 7/5/2013. From beginning of April 2013 I tried to cancel on 7th with no luck. A different reason every time. They wanted to force me to carry on with contract, this I was told. On 30/4 finally somebody told me to pay due account (due 1/5) with a penalty fee then they will ...