You know it's a bit of a running joke sometimes, about what one have to go through to be treated with dignity, but in reality it's no joke at all! Frankly I have reached a decision where I'm just feeling numb towards anyone who does not take any sense of honour in what they say or promise. I've ...
I went into the Sandton's VOdacom Customer Service Centre to enquire on my account and billing that has been made. Ialso enquired on a strange Mozambique number that keeps calling me and smsing me and it seems that some how a conversation is taking place between my number and this number. I am ...
I am wanting to change my contract to prepaid when it expires end of month. I went into a store and was told that the only way to do this was to phone the cancellation department. They were the only people who can help me, it cannot be done in-store. 10 minutes on hold on Saturday with no one ...
Over a month ago I called vodakom and arranged for my contract to be cancelled at the end of this month. As my 24 month contract was over. The cancellation was done and I received an sms from Vodakom. The call centre agent told me that I would not have another debit off my account at the end of ...
I was unable to rate the consultant service as a result of the line being dropped, however I needed to compliment Moses Hlathi on the excellent service I received today. I was ready to leave Vodacom when my contract expires in October, however Moses single handedly gave me reason to stay - and bare ...
I cancelled my account in March 2013, Altech has been debiting my account monthly and been calling and leaving messages for somebody to call me and no one is calling back yet i'm receiving statements that my account is in arrears. i don't want this bad service and bad attitude. i want my account ...