On Sept. 3, I cancelled my contract with Vodacom. Vodacom continued to bill me for two months despite being successfully ported over to Nashua. I and Nashua had to make multiple calls, sent many emails (one to Mr. Adeeb Davies) and visits to Vodacom stores. I either received no response or received ...
I had a 3g card with 8-ta for the last 24 monbths and this expired on 6/10/2013. I went into the Fourways branch on 18th September to try and renew the contract and the lady by the name of Hleziphi told me that the contract had expired and could not be renewed and I needed to take out a new ...
To cancel our residential Telkom line and ADSL (011-469-3338) as of 16 December, we have sent a 'letter of request for cancellation' to [Email Removed] on 7 November. When we called Telkom on 10210 to confirm if the request had been received, the lady at the Cancellation department said that she ...
My contract ended in September. money R279 was deducted in October and in November R338 was deducted. On the 15 November I went to MTN in Waterfront was told to call 808 and cancel c. No one before mentioned to me i must call in to cancel. If a customer does not respond to and upgrade message is it ...
After 5 calls, one being dropped, the other one giving all the information and then being transferred and holding on for 17min, then phoning again holding on for another 15 min and staff clearly not interested just putting you through to hold on again. SURELY THERE MUST BE AN EASIER WAY TO CANCEL A ...
Vodacom debited my account with R1700, but I only have a 3G card of 3GB that is set not to go over when the cap is reached the cost for this is R199 pm only. I had a cellphone contract with vodacom which I paid out last month. I filled out the premature cancellation documents, sent back the forms ...