Hi, I sent two emails (Wed 4/3/2013 6:39 AM & Mon 4/8/2013 9:58 AM) to CELL C to have my contract cancelled and requested them to sent sent a conifrmation email, which they didnt but shows that both emails was read as I receive a read reply! I phoned in to the customer care this morning to find ...
My cellphone contract with Cell C finished on 25th February 2013 and I sent my cancellation letter on 25th January 2013. instead of cancelling my contract end of Feb Cell C cancelled the contract on 30th January 2013, realised their mistake and re-activated the contract again on 30th Jan and set my ...
5/02/11: Virgin Store Canal Walk - enquired when my contract expires and the process. Response: 11/03/11 and I should come back then. 5/03/11: returned to store to cancel contract. Respnse: I should call the Cancellation Dept in office hours and turnaround time is 30 days (not mentioned with ...
I would like to give notice of cancellation of my contracts with Vodacom. First i have to phone 20 times to reach the cancellation departement - the phone 111 to put me through. Eventually when the lady answers i can not hear her because of the party going on in the back. When i start to explain my ...
My contract only expires 06 APR 2014 as its a 36 month contract. On 23 JAN 2013 I requested a "Premature Cancellation Quotation" - received. On 1 March 2013 I checked my bank account and immediately saw this major deduction from Vodacom. I have phoned the Cancellations department this ...
I have late last year nov/dec time logged a call with vodacom about signal coverage in my area for my broadband, which vodacom responded by indicating that a need for a tower to be installed was to be underway, no time commitment was given to this. due to this I have a right to cancel the contract ...