I called on the 12 April 2013 requesting for my credit card account to be closed and from my money to refunded back to me. Again on the 23 I called to find out when my money will be paid the consultant (Dorothy) advised that the money will be in my account the same day. I called again today the ...
I called VVM regarding an email i received saying I owed an amount... this was an account I had 9 years ago and while trying to explain to the person at their call center or what ever its called that I have been living outside the country for the last 5 years and had payed the amount way before i ...
I have no mailed and phoned a couple of times with exact details of my cash back that wasnt paid for various Autopage payments. Each time someone replies or phones saying they will have feedback within 3 working days. Please respond with answer or which Ombudsman I can take this to. Ref: 2749866951 ...
I sent an email requesting that my bank accout should be double debited because I changed banks and one premium is behind and I got an auto reply that I must call the call centre which I did and made arrangements for 2 premiums to be taken on the. 23rd April 2013 but only 1 went off and should ...
Just wanted to commend the amazing customer service that I received from Sharon Motau. What a well-spoken and efficient young lady. I am glad that my call went through to her as she made my day in more than one way. It's great to see that there are some people in this day and age who still take ...
Hi, For the past two months I have been trying to port my cellphone number (0727324964). Enquired at both the store and phoned 808 several times that I need to contact 808 close to the last invoice date which was 20th April 2013. Specifiably asked what the process should be not to be billed an ...