He contacted me and spoke well and efficiently explained everything to me. He spoke clearly and well and made me feel confident in picking the right insurance company. My questions were all answered sufficiently and i was happy with the service. ...
To whom it may concern, I have been waiting for a Call centre Consultant for the past 2 hours to follow up on the status of my order, but no answers on their 0821950 number. ...
I would like to compliment one of your call centre agents, Li-la Oosthuizen. - She keeps to her word, even if it means sending out a feedback email at 7pm in the evening. - Her tone and how she communicates is very professional - She is honest in her feedback All in all it is only a pleasure to ...
An account of mine was handed over to them for collections. I made arrangements to pay this account of in 2 months - which is what I did. On 12/12/2012 I made the last installment. Now 4 months later I get a letter from VVM Attorneys regarding the same account saying that I still owe money on the ...
In my previous report, I explained the lengths I had to go to to get my husband's phone reconnected after we'd paid his bill. I thought the issue was laid to rest until a day or two ago when his phone was inexplicably disconnected again. I phoned the Call Centre today and they said they would put ...
Ricardo was really helpful and went out of his way to assist me in tailoring my policy to suit my needs as well as my budget. I always received good service from MiWay over the past 3 years or so, but Ricardo was just the best, thank you. ...