Good day I would like to compliment Tika on the service he provided me. Often we find the chance to complain but not to stop and compliment someone on a job well done. I was doing a quote with him and was on the phone for about an hour with him and I didn't even feel that I was on the phone for ...
I tried calling in to query why i was being debited certain fees as i have a staff account and was not charged these fees previously, i have been transferred to 6 different call centres within FNB and only Thandi from cellphone banking was able to get one query resolved. I find it absolutely ...
I called the Miway call centre twice in the past month requesting them to cancel a policy i have with them but today i get a debit going off my account, this means my request was never actioned. I called the call centre again today. i had to call them 4 times until i could finally get through after ...
I have repeatedly tried to update my policy online without success (I am getting errors). I have logged contact messages and MiWay has returned my calls twice out of the four or five times a logged request. Each time they phoned me they tell me that they cannot access my policy as I am editing it ...
I had a query regarding a claim which hadn't been processed yet after a number of days. Andiane Plaatjies helped sort out why it hadn't been attended to yet, explaining everything that had happened and how he had rectified it. Great customer service like that is rare these days. Employ more people ...
I have taken a cellular contract through Bayport my phones were delivered on 12/4/2013. That evening I tried using my Samsung pocket to find it doesn't connect to wi-fi so I then contacted them on Monday the 15/4/2013. Until today I am waiting for them to collect the phone for repairs, which I feel ...