To whom it may concern, this a ridiculous medical aid that i was unable to get an approval for, this as told that there is no available funds ...
After being told by a branch 2 time that I can only cancel my contract after it expires, I called the call centre today to cancel my contract. There I was told that they can only cancel it after 30 days, even if my contract has expired completely. This is exactly the type of miscommunication ...
I am a client of fnb, and got a call from an agent for a platinum card. I asked her for the rates and the only rate she gave me was R710 annually, i have proof of the emails. I then receive my card and a few days later my statement which had an amount of R710 plus additional R125 per month, when i ...
Today I tried to get hold op openweb on the number 0861224466. With no avail. The switchboard lady answers the phone and tells you te leave a message because no one is available to assist you now. I have a problem now and cannot get internet access and I must wait. BUT I have to pay on time, cant ...
I was overwhelmed by the level of service and commitment that this lady showed, and i must admit i wasnt an easy person to deal with as i ask all sort of questions and really streched her knowlwdge and understanding of 1life procedures and regulations and she was calm and relax and really gave ...
Last Friday I received a call to inform me that I had been pre-approved for a contract. The contract was an ASHA 302 phone. At the time of the call I asked certain questions relating to BIS settings which the consultant was not equipped to answer. Nonetheless I agreed to the contract. During the ...