I received a quote from [URL Removed] early march. On March 20th I emailed them advising that I would not be taking the cover. On April 26 [URL Removed] debited R780 from my account. I called The call centre and spoke with Desiree whom advised that they would first need to investigate and decide if ...
Well... I think as much as we can complain it is important to give credit where its due. Virgin Money's call centre assistance has been very effecient and very helpful. So for today... thanks to Zaheer Darries... your service was detailed and super!! Virgin money... keep it up!! Regards ...
Where do i start?? Firstly a month ago i called in to enquire about cancelling my contract after 7 years because of incorrectly been billed for itemised billing for a top up contract. I then tell the agent i will call back and he CANCELLED it! sorry i wont bother renewing now! Then they close every ...
It shouldn't be brain surgery to get an average interest rate? I was on the phone for more than 30min to the call centre, and head office, and no one could help me and then I gave up. 0860 111 515 and 011 350 4000 and 021 415 5700. All I wanted was an indication of the average interest rate over ...
After being retrenched, i missed ONE payment on my contract. They suspend my line. On the 25th of April they deducted R2229.83 from my account but my line is STILL suspended!!! WHY!?!?!? After having called the call centre numerous times, none of them are competent enough to help me!! I have sent ...
I phoned RL Daly Three time today and also FNB as the account number they have given me does not allow me to pay in the money for my payment arrangement. After they promised on the second call to phone me back they still did not. Now they and FNB can decide where and who I should be paying as I no ...