Hi We have registered for the virtual fax service. Everytime i send a fax it tells me that i have no attachments and to re-send. i have phoned the call centre three times now and they say they have escalated it to the service provider of the virtual fax service, but i have received no feedback as ...
I applied for a new line which was approved and but never took the delivery as I was not told they were bringing it and didnt have the docs with me, a few days later I called to make new arrangements, it never happened, Yesterday I went to the Clearwater mall shop and was told the order is still ...
I lost my gold Clicks card in Feb 2013. I emailed the Clicks Lost card center and asked for a replacement card on 22 Feb 2013. I then got a reply back from Ayesha Kamish on 26 Feb 2013 that the card will take 2-4 weeks to be delivered to my address. on 8 April 2013 I again emailed to find out where ...
Upgrade 20 April to full package. Downgrade 21 April to Select 2.Upgrade again on 27 April. Told me there are T&C s, can downgrade only once a month thus I only can downgrade on 1May. Phone on 1 May only to be told it can only be done once in 30 days. In my books there are a difference between ...
We requested our Dstv to be disconnected temporarily, before our next debit order went through. The service was disconnected but the debit order still went through. I got through to Thandeka at the call centre. She was very friendly and professional. She explained the reason for the above very ...
I cancelled my contract approximately 5 months ago. Below this paragraph is the email from Denver Chetty at MTN confirming the cancellation amount I had to pay of R2001.86. I paid the amount on 01/10/2012, submitted proof of payment from Investec, & successfully ported my number to Cell C. It ...