I will never deal with Bayport Cellular again, their service is pathetic. I have taken a contract with them for 2 x phones a Samsung pocket and a Blackberry 9360. Firstly I had to send my Samsung in as it was faulty, secondly I reported my blackberry for being faulty. I was advised by Collin to ...
I recently updated my details from personal to business use and received a quotation that was cheaper if I took the Beame tracking unit. So I accepted this quote and got the Beame installed. However, the debit order that went through is for the previous premium and not been updated. I have no idea ...
Good day. I am trying to get through to the credit card division. I dialled 012 3173000 and selected option 4 in order to speak to a consultant. I held on for 12 minutes and eventually put the phone down. How is it possible that an agent is still not available after 12 minutes!!! ...
I have tried for a week to upgrade my 8ta contract. Our local branch is useless - I had to drive 400km to Pretoria to eventually open my contract. I want to upgrade telephonically. The call centre says I must contact Cell Direct bin Cape Town, When I phone them they say I am not listed on their ...
Morning, we have just moved to bonitas medical aid. After a lot of phone calls to bonitas to get information i was still giving the wrong info. I phoned in to get more information about speech therapy i was still given wrong info. I ask the gentleman i spoke to allot of call centre advisors that is ...
Towards the end of March I called the call centre to change my debit order date from the 26th to the end of the month, I was told it would only be effective as of April which I clearly understood. so the debit order bounced for March and i got charged R160.00 by my bank for it. I went and paid Cell ...