I have gone through the call centre, I've done Hello Peter and I've logged 3 service requests with Autopage but alas they still fail to email me my statement ever month. I've been requesting the service for the last 12 months giving 3 different email addresses but they still have never sent a ...
I have been trying to submit documents to Old Mutual as my late moms pension fund payments have been placed on hold due to documents that need to be submitted. I contacted the call centre and Misha September advised me that he documents have been received and payments have been allocated. I use ...
I have a Samsung S3 contract with VODACOM, I have always had a limit of R150 on the phone. For month of May i received a text to say my account was blocked as my bill was roughly R1600 as one of my apps had run an update and the limit did not kick in and block it once it reached R150 as it normally ...
I phoned to query my current policy. Ntombi could answer all the questions I asked and resolved my query quickly, efficiently and professinally. She made the necessary changes correctly and sent me confirmation immediately. Thanks Ntombi - you don't often find great competent service anymore! ...
I cant seem to change my OTP online, I then called your call centre they asked me questions that are not applicable to me and then told I failed and must go to the branch, honestly, what benefits of premium banker are there? take time and drive to the branch for a simple OTP change? Change your ...
I switched from a Savings to a Cheque Account at Standard Bank and they told me they would sort out all five of my debit orders for me. The short story is that they were obviously unable to switch all five debit orders, must have been too difficult and my debit order for my car insurance ended up ...