I received a statement for an upgrade from 8ta saying the charging me R200 for wireless activation fee. The agent who called me didn't mansion anything about R200 fee. I have been calling the call centre which they gave me 0210017700 number and doesn't exist!!! No one wants to take the blame. The ...
I have contacted Vodacom several times over the past 2 weeks to query funds going off my prepaid account. Given that I have not subscribed to any additional services, Vodacom has no right to allow any external provider to take funds from my account on a continuous basis. The staff at the call ...
I made an enquiry about accommodation at Primi Oxford House on the 07/05/2013. I received a quote on 08/05/2013 at 10.53am I called the call centre to confirm and told the lady that I would be making payment. I did the online credit card payment and received confirmation about 10 minutes later. I ...
I PHONED VIRGIN AGAIN THIS MORNING TO FIND OUT WHEN I WILL RECEIVE MY AIRTIME THAT WAS SUPPOSED TO BE LOADED ON THE 1ST OF MAY 2013 AND THE RESPONSE I GOT WAS THAT MY AIRTIME WAS LOADED ON THE 1ST AND THAT THE BALANCE OF THAT ON MY PHONE WAS 91.15! HELLO I HAD TO LOAD AIRTIME ON MY PHONE AND ITS ...
I called this terrible call centre today who is going the same route as Workmen's Comp. I got through to a lady that said nobody can do there MOI by themselves and a auditor has to do it. She cant help although she is in the MOI department!! She made me hold for 1hour 30 min before putting the ...
This is the 3rd time in 3 months my DSTV has been cancelled!! and suspended. This is due to the inefficient people at the call centre who cannot respond to me queries fast enough as my airtime gets cut off. I also tried to set up a credit card order for you to take out monthly but online does not ...