Just spoke to someone from your call center. I unfortunately can not remember her name! She deserves a shout out, great service, friendly, efficient and helpful! Thank you for proving that some companies really still employ decent call center staff! Well done ...
On the 02/5/2013 i complained on hellepeter, Moneeba sent me an email requesting for my Id Number on the02/05/2013 i replied to her i gave her my details until today no response from her i have sent her 3 emails. Its seems like Metropolitain is unless and they dont care about their members. ...
I was just called by the most stupid person I have ever heard over the phone. He called me 10 minutes ago @ 18:55 in the evening for a R70.00.When I asked him to call me @ a decent hour, he asked me, why, what am I doing now and I told him I do not have to explain any of my personal details to him! ...
After my last complaint promises was made that they will contact me but until today NO ONE phoned so that this issue can be discussed, I am the one getting a bad name because you are not following up on you're promises!!! there is a problem with the legal departments telephone lines as said ...
I had a bad experience with a technical person from the call centre. I want to report this the next day. Do you think it is possible to get through to a technical manager? Never. Tried this morning - no luck. Tried again this afternoon. Still no luck. I gave my details a number of times, the last ...
Been trying to get a new contract and phone since beginning Feb. That is 3 months. I dealt with 3 people from the Vodacom Direct Call Centre who never got back to me. Lukholo was very polite and helpful but I still ended up having that application expire. My APPROVED contract expired twice. ...