In Feb of this year I signed and returned acceptance to have two dependants added to my policy. I now find it wasn't done at all. I've been trying all day to get confirmation that it's been done and all the in the call centre can do is verify my name and addy and phone number to ensure i receive ...
I recently opened new Cell C contracts. On Friday I could make no calls and when quering was advised that the limit on my account was set to R0, 00. I requested an increase of this limit and was advised that it will take up to 48 hours to process. I explained that the phone is being used for ...
Hi, I found the Call Centre staffer who I spoke with, Mary Ann, to be veru helpful. She was able to quickly resolve my query and email me the information I urgently needed. Appreciated. ...
I am so tired of this call centre staff and their attitudes, they rile a person up to the point where you actually start behaving as badly as they do and swear them which is not in my nature at all, she cannot even send a email so i can send a proof of payment that was made two weeks ago, her ...
I have no idea how else to contact Direct Axis, as I have requested call backs, e mailed etc. On Friday I applied for a loan - I was phoned by a lady who said they would give me R10 000 over 70 months. All I needed to do was to confirm my banking details, which i did not have available at that ...
I have tried emailing and calling Outsurance but as yet no one has gotten back to me. I am acting on my father's behalf as he is currently based overseas. We are trying to find out if it is possible to change his car insurance to third party only? Surely this is not a complicated request? Who can I ...