REF NO. 2351886. ON 30 APRIL 2013, PHONED THE CALL CENTRE FOR QUOTE, SPOKE TO NTOMBI. AFTER APPROXIMATELY 20-25 MINS, SHE QUOTED A HIGHER PREMIUM THAN MY EXISTING POLICY. I ASKED IF I WOULD GET THE R400 THEY ADVERTISE SO EXTENSIVELY AND SHE SAID I WOULD HEAR FROM THEM.BY THE 3RD MAY, I HAD HEARD ...
VODACOM SAY THE MATTER IS RESOLVED, BUT IT IS NOT - I NEVER SAID I WAS HAPPY DURING THE LAST PHONE CALL RECEIVED, CANNOT REMEMBER THE NAME OF THE CONSULTANT, I WAS WALKING AT THE TIME, NOT NEAR MY DESK WHERE I COULD WRITE ANYTHING DOWN, WAS TOO BUSY TO TALK. TOLD HIM THAT. ...
I purposefully booked a Contiki Holiday due to the promised Discovery Deal, carefully checking that I booked in the right fashion to avoid future complications. Sadly Discovery and Contiki have given me different stories on how the cashback works and Discovery has twice promised to investigate and ...
Dear Mustang Marketing Please advise your CEO's mobile number so I too can phone him/her over the weekend to peddle my wares to them. I don't know how you have my mobile number (and possibly other information) so please remove me from your lists. In addition i consider it extremely rude to phone ...
I have been trying to sort out my discovery drive points for two weeks and have 9 reference number and call centre agents names, who i asked to speak to a TEAM LEADER, but they never seem to call you back. They are either in meeting and get promised that they will call back. It seems that they are ...
I'm trying to book tickets to go to Italy. The website messed up and directed me to the call centre. After waiting almost 7 minutes before someone assisted I was on the phone for almost 30 minutes only to be told that I can't be helped and mist try in 2 days again. SERIOUSLY??? This from the ...