DEAR SIR/MADAM, I CALLED YOUR CALL CENTRE YESTERDAY CONFIRMING THAT EVERY TIME I CALL *147# I RECEIVE A MESSAGE SAYING THAT I MUST CALL 140 WHICH I DID. I SPOKE TO AN AGENT ASKING ME HOW MUCH DO I HAVE IN MY ACCOUNT FOR BIS I TOLD HER 57.00 SHE SAID OK I AM BUSY ACTIVATING YOUR BIS. IT IS NOW THE ...
I called the MTN call centre in April 2013 to inform them that I will NOT be continuing with my contract and that I would like to migrate the number to prepaid. My billing date was the 21st of each month and I was told in to call in after that so that they could assist. The consultants, as above, ...
We have tried numerous times to get through to the Call Centre, in order to speak to a manager regarding a refund. We have booked movie tickets for the 28/05/2013, at the Prestige Cinema in Rosebank. But due to unforseen circumstances we are not able to make the appointment. ...
I need to communicate with a senior person at Outsurance - am using Hellopeter as a route due to your pathetic reponses to e-mail. Submitted docs for third party claim 25 April. Checked on progress on 3 May - nothing received by Out - my mail did not bounce. Resent, followed up, told a claims ...
I needed clarity on what Bonitas had requested from me to add adult dependant on my medical aid. The person that I spoke with explained the matter to my understanding. ...
I have never skipped a payment on my account, i never recieve statement on my account to inform me what my instalmentl is for each month. i have complained about it and after 2 months only did they fix this problem. the people at the call centre told me that this card "connection card" ...