Thanks for the way that Lerato handled the whole situation and resolved everything. I was very difficult and you managed to turn things around. Again I do apologies for loosing my cool. Thanks ...
Once again i called the autopage call centre to speak to a manager regarding a repair that was done on my cellphone and i was told by the consultant that a manager would return my call. A complaint was logged with ref no:- A1305281077.A Manager was to contact me within 24 hrs. It has now been 5 ...
In May I requested a data bundle, unfortunately the line was disconnected and I was given 500mg of data I called immediately to ask for them to change it to 1 gig I was told that it was already loaded and they could not change the data I had been given. I advised the call centre agent that from ...
Dinky, you left a heart rending voicemail for me but no phone number or email address. I received a call while driving an unknown number and could not understand the person who I was talking with clearly at all. I could not catch his name. After a few minutes the call dropped and he never called ...
I am going to keep this short and sweet so I dont swear to much but I have to say, I was on hold for 53 min on Saturday to sort out my decoder, i had the unfortunate experience of dealing with a very mentally challenged staff member Refiloe Tsatsi, it was only later when I called back and chatted ...
I have as usual tried to get through to your call centre. NO LUCK PLEASE CHANGE MY BOUQUET FROM PREMIUM TO COMPACT AS OF IMMEDIATE EFFECT. PLEASE ALSO CORRECT THE AMOUNT AS PER THE STATEMENT THEN AS WELL. REGARDS MONYA MARAIS ...