What is difficult in doing a sim swap??? Sibusiso Radebe the most incompetent consultant i have ever come across. instead of trying to assist a client, he is trying to "explain" something which was still not assisting or bring resolution. this is a 56 yr old lady who is telling you when ...
This is a follow up article on REQ:2288043 on 13 June. Thanks for your copy paste answer on my first complaint. In the future please keep your concentration on the service recovery. After 23 days my contract has still not been activated. I've been on the phone every day since my first posting and ...
The consultant failed to locate my policy and and led me to believe I had to pay an activation fee and higher rate. This was only resolved when I advised I'd be switching to another company. Also, it's a constant trend with this company that they've offered the best possible rate but when another ...
Vodacom forget to logged me of the contract and transfer me to prepaid, as a result I phoned to notify them. The lady I spoke to said I must phone the contract department, I asked her to use my contract to load BIS for me which she did. When I phoned contract department they I have to switch my ...
I recieved one phone call to make payment arrangements. Then to my surprise when i checked my ITC report to find it listed as a letter of Demand. I would like to have this removed and the letter send to me via email or post as i have not moved in three years and give me the oppertunity to pay this ...
Our printer started to have alot of problems with printing simple documents. We replaced the cartridges but didnt help much. I phone the call centre were I spoke to Ria. She was very helpful and sorted my problem in one hour. She said that the broken parts will be send in 7-10 working days. But ...