I made an initial inquiry as to what amounts was outstanding to get my water reconnected. The amount given was R9300 and paid yesterday 11.30am. I then made another call to find out if re connection order has been send reference number 101875158. I was told that it wasn't but they looked up the ...
I have contacted the vodacom call centre regarding a contract i had with them and i settled the account in august 2012 .they handed over the account to MBD attorneys, The mbd attorney never contacted me to make an arragement with them, so i was making payments directly to vodacom Account number .on ...
Thank you to Terry from the technical department call centre. She gave me this reference number: 3062002506. She went out of her way, the extra mile, to make sure my query was attended to and even went further by logging another request with the billing department for me. She is trully an asset to ...
I was recently resumed service with First For Women insurance as I am employed again, there was a problem with my salary dates and have advised the Call Centre agent on the 24th of May and was advised to call for both my insurance policies by the 15th of June to provide new debit order dates and ...
I have been having a problem with R36.00 that is constantly being debited against my account for Airtime subscription that I am not recing airtime for since the beginning of the year, I have notified Edgars about a couple of times already but all they do is just reverse the amount and every month ...
Got a call from VODACOM's call centre agent last night that I will receive an sms stating that I'm doing a sim swap and I should ignore it because he punched my no by mistake. I did receive the sms but did as I was advised. This morning I woke up and there's a message in my phone that says sim ...