Just had a bit of a hiccup with my data and called in to the call center, spoke to Nicolas, he apologized for the system being slow, was quite unprofessional on the call, when he told me he can't get in and I must call back in an hour, I ask him to have someone call me back instead, he said his ...
Every year I call my insurers to see how I can reduce the premiums. Zimkita was very helpful and bent over backwards to help get me an excellent saving on my monthly premium. I've been with Outsurance for years and they look after me very well. They acknowledge and recognise me as a loyal customer ...
I went to the website on monday as i had a problem connecting my 3G, the i decided to call the call centre and i was given a procedure to install my 3G as i was getting an error that is has been permanatly disabled . to my surprise only today i recieved a call from an agent who couldn't even assist ...
On the 7 aug I applied for a cell c contract. Kabelo assisted me and told me I got approved. After taking my banking details and reading a confirmation scripting on accepting the contract. Only to find out after 5working days of not seeing the contract not being delivered. I called the same call ...
I am so frustrated with Discovery as they have not provided me with feedback (positive or negative) on the request for Chemo treatment for my 18 year old daughter since the request was send to them on 5 Aug by our Neurologist. When I spoke to the call centre (after several other times) this ...
I logged a complaint on 11 July 2013 in hello peter for Cell C regarding my terrible reception on my 2 contracts. The last reply I got from Cell C is that their Cell C network team is working on the issue. The query reference number is SD117188. I received this feedbck on 18 July. After a full ...