I have 4 8ta contracts Sunday 2 of my lines were Closed, no reason... account has no arrears all good. phoned the call centre logged a query no feedback phone again was told 8ta has a huge problems with lines being closed... system error Day 3 phone again call centre said account department ...
I phoned the call centre on 10 Aug 2013 and waited for 10 minutes without an operator responding. I then went online to use the online response at 1:33:50 PM. I explained that I had a problem with the BoxOffice programme not working. I was also concerned because I had used complementary vouchers to ...
I tried yesterday from about 5.30pm till about 9.30pm to get through to your call centre. It is just engaged when you dial the number. You clearly do not have capacity to handle the call volumes and could not care less about your customers trying to get through to you. Then today, my wife called ...
Would like to thank Lemmy for his assistance and efficiency with registering my claim. Even though he does not deal with claims directly, he went the extra mile to ensure my claim is registered. Thanks again Lemmy for your great attitude and keep up the good work!!! ...
I have an virgin active account that i owe and when i went to the branch they gave me the attorney number to call. i did call them wanting to know the amount i owe and they told me that they have giving me a discount and and now i than owe them R1400, so i spoke to the conslutant and told her that ...
I have been waiitng for Virgin Mobile (Kagiso Geotime) to send back my memory card for 2 weeks now already, everytime I phone I get told he's busy and will respond to my email, but to date nothing!!! I have the same problem as so many other people complaining about the over-charging on my ...