I wanted to cancel my telephone line on 2013-07-16 the lady at the call centre 10210 said I can downgrade to a prepaid called 'wire wire' for R170 per year and I agreed, and that it should take a day. Up to now I phoned the call centre 4 times, visited a Telkom office and open a complaint on Telkom ...
I have been an MTN customer for a while now but today I had to cancel my number with them. To begin with they have the worst people working on their call centre which is great for me since their staff attitudes will drive more customers away. My number with them used to be 083 285 6183 but had to ...
Gave my info online for a CallBack to get Car insurance quotes - they eventually called me back after several minutes (took them the same time to call back than the time it took to have already gotten quotes from another provider). The Call Centre agent then said she cannot help me, because I was a ...
I contacted the Vodacom Call centre yesterday to enquire a few details about my Vodacom account and was so pleased at the service I received as the consultant I spoke to went out of her way to make sure she tried her outmost best in assisting me which is exactly what she did which exceeded my ...
A week ago I phoned the ADT sales call centre as I want to move over from my current service provider (they installed a security system which 6 months after installation is still not working properly) to ADT. I spoke with the sales agent last week and they promised to get team to call me the same ...
On 27 June 2013 I phoned the Call Centre. The operator made a mistake and cancelled my Zee TV. I had a stand alome Zee TV. When I subsequently called to ask why my Zee TV was suspended I was told that it was automatically terminated! By coincidence the exact date and time of my call to the call ...