My father recieved a statement yesterday from a doctor who claims that he was not paid by the scheme. He requested that I call Bonitas on his behalf for an explanation, as he was in hospital at the time. I called the call centre and I spoke to Phathuxolo Buhlungu. I must say this is customer ...
Im very disappointed to be with cellc at this moment and in my entire life I have never get a poor service like this one. I really don't think I can rely on this network and Im considering to change back to the network I was using before which is MTN. Below is my dissatisfaction. I have logged 3 ...
I have tried for two months to cancel my contract which expired on July 20.I have sent e-mails requesting it to be done, I have spoken to 50 agents, I have sent sm's you name it. i keep getting told it will be done. Telkom promises day after day to solve the problem but still no response.i do not ...
Ive just done a SIM swap with Vodacom. Besides having ordered the phone and having it delivered I still needed to contact the call centre to do a swap (from SIM to Micro SIM). Apparently it can take anything from 2 hours to 24 hours. Currently reaching the 24 hour mark i wonder why criminals doing ...
I had to do a sim swap, because my new phone required the smaller sim card. The security questions asked by the agent was the last three calls made by me and the exact time they were made, and the last time I recharged my account and with what amount. I could not remember immediately, as I only ...
Last night at about 19:00 pm I and two other people were held up at the ATM at Total on Ridge Road OVerport. the money was not taken from the atm it was transferred once they left. I called FNB lost and card to put a stop to my card but I had to hold on so long. When someone eventually answered i ...