I had a 24 months contract with MTN for a blackberry which stopped on the 5th July 2013. On my first payment I was charged a pro-rata amount for the half and full month, which I understood and never had a problem with. However my last debit with MTN I was charged a full amount of R240 which was not ...
On Monday 5 August 2013 I called DSTV call centre and asked for downgrade from Premium to Compact and the lady that assisted me confirmed that I was done and I than asked her if there was any money I must pay immediately and she said no I just have to pay around R410.00 end of August. When I ...
After battling with another service provider for months with horrible network I am now a VERY happy Telkom Mobile client. The network is most reliable and the customer service is impeccable! My husband and I both connect to the mobile wifi modem with absolutely no hassles! Very impressed! ...
This morning my husband, who is quite a new customer of Cell C's, bought airtime or so he thought. He loaded the wrong package and realised this only when he tried to make a call. He immediately then called the call centre, who told him that they cannot change the selected package to airtime. I ...
Trying for two weeks now to get feedback regarding a signal problem where I now stay. Send gps position and got feedback that no service is available and that the data contract will be canclled. But that is where it stays. Phoned few times and every time they tell me... within 72 hrs... Yesterday I ...
I would just like to thank Jabulani for the exceptional good service I received from Outsurance. I had some updating done on the policy due to immobilizer that was on level 2 and not 4 like Outsurance wanted, he resolved the matter quite quick and I'm very pleased. I then further would like to ...