Every time I have the misfortune of speaking to your call centre staff I am surprised at their incompetence and lack of interest. I recently upgraded and as part of the new package I receive a data bundle. I requested that my subscription data bundle as per the old package be cancelled and it was ...
I transferred a substantial amount of money onto my credit card on 8 August. When i went to Dion wired on Saturday to purchase a tv and a home theatre system, i was unable to make the purchase as i have a limit on my savings card and the money that i transferred from my one absa account onto my ...
Beginning July 2013, I completed a form on Standard Bank's internet banking site in order to apply for a savings plan. Craig from Standard Bank contacted me and I have applied for the savings plan over the phone. He informed me that all the documents will be emailed to me the same day. I never ...
I called the 10210 number at the beginning of July to cancel- with an SMS and ref number and was told that I would be contacted by the cancellations dept. Needkess to say this did not happen. I now recieve a bill, which I am NOT GOING to pay as this ineffciency is due to lack of follow-through by ...
I received my phone on Thursday (after complaining to HelloPeter). I immediately called the call centre who activated my sim and told me that it will take 48 hours at the most (and she confirmed? Saturday it will be activated. I called on Saturday to find out that the activation on Friday failed ...
I have a personal loan through Nedbank, over the past few months Nedbank has taken to calling me around three times a month to remind me to make my payment, this is over and above the SMS's that I get sent advising me of the same thing. This in itself is annoying as I have a debit order set up with ...