I have received numerous calls from FSP and every time I ask to be removed from your database. These calls have been going on for over 3 months now and I have had enough. I even spoke to a manager yesterday who assured me it would be done and I have just received another call. This is ridiculous! ...
ONCE AGAIN I AM EXPERIENCING BAD SERVICE WITH MULTICHOICE. EVERY TIME I PHONED IN AND HAD MY ACCOUNT RECONNECTED I DIDN'T HAVE TO PAY RECONNECTION FEE. I HAD EXCELLENT SERVICE WITH THE GUY WHO HELPED ME ON THE 4TH OF AUGUST, FRIENDLY AND EXCELLENT SKILLS PUTTING THE CUSTOMER FIRST. TODAY I SPOKE ...
2 weeks has passed since I requested international roaming forms for my boss. I go into Vodacom Victory Park to be told I can only get them from the call center. Now on the phone with the useless call center for 18 minutes while I am transferred from one call center agent to another, NOT EVEN THE ...
On the 25July13 I "upgraded" my contract on line. Instead of an upgrade a new line was taken out. I noticed this once I received an sms confirmation (30July13). As soon as I've received the sms, I called the online sales department and logged a call to cancel this contract immediately.By ...
I made an EFT payment for my neighbor from my Capitec bank on the 4th of August for an amount of R257.00 and apparently the payment is still not reflecting. I have sent a proof of payment and still awaiting feedback - this is extremely frustrating for me because Ms. N. Sixishe (65055343) is now ...
I closed my Credit card account - one and half months ago. Today, 05/09/2013 I receive the bank statement reflecting a balance of R45.39 (breakdown - Opening balance R3.93, Credit life premium R0.01, sms fee R0.50, monthly service fee R19.00 and internet fee R21.95). I just called their call centre ...