I CANCELLED MY POLICY END OF JULY BECAUSE I DON'T HAVE THE CAR ANYMORE AND IT WAS NEVER CANCELLED, I DIDNT TAKE THE NAME OF THE AGENT WHO ASSISTED ME, THEN I CALLED AGAIN ON 03/09/2013 AND I SPOKE TO GERALDINE JORDAAN, I MUST SAY HER SERVICE WAS EXCELLENT SHE EVEN SENT ME A CONFIRMATION EMAIL THAT ...
I was very impressed when I applied for a cellphone contract and it was approved in less than 48 Hours. I received my new phone last week Friday and since then it has proven to be a nightmare to activate sim. Try calling them to resolve it or query it, ends up being a frustrating exercise. All they ...
Telkom Business Mobile... in service. Applied for my contract to be migrated from the Smartplan 100 to the Unlimited Telkom Mobile. Telkom promised to waive the 3 month waiting period and migrate as from 01/09/2013 (This due to Telkom error) I spoke to Teamleaders/ Call Centre Consultants who all ...
Unhappy on the call centre service! Spent nearly 15 minutes on the line! Agent first told me that he could not pick up my voucher, that i could not convert it to travel bank and he wasnt sure whether it was valid for 6 or 12 months! He cannot lend me further assistance! Does Kulula want to turn ...
My 24 month contract was coming to an end at the end of August 2013. I called the call centre twice before the 12th August with ref: 6563368 to cancel my contract come the end of August and to go onto pre-paid billing and as per the call centre this was actioned. On the 1st September I noticed that ...
My DSTV debit order went off and to my horror it was more than R1000 more than what it should have been. Last month I activated a second decoder card while on holiday, dates were given to you on when to activate and when to de-activate the card but surprise surprise you didn't de-activate it. On ...