I cannot stress how grateful I am for the quality service Fabian Phillips provided to me yesterday morning. I had an interview scheduled for 10am in Hyde Park, but I, unfortunately did not know the exact address. I got through to Fabian and not only did he process the airtime I had just bought, but ...
About two weeks ago i called the cal centre asking why they are deducting extra R100 from my account every month. I was told that it was an error on their side and that they have rectified it. Today 06.09.2013 i get an sms saying they have deducted my account - yet again another R100 extra! Called ...
I would just like to say thank you to Eileen van Wyk for resolving the query I had regarding a billing charge received only after 2years. Once again Really Great service received from her. you have really set the example to other service providers out there. Kind regards ...
We have a Self Service package which I was able to manage by means of switching it on and off when required. However, they have changed the computer system and since have unable to manage the service. I have phoned numerous times with no avail. I have visited the service centre in Somerset West Ref ...
I was stuck on the road this Monday morning. I called in to budget. They told me that a service provider (driver) has been assigned to come pick me. They sent me 4 sms to reassure me and keep me posted. I waited 4 hours and still the driver didnt pitch, my last call to them was answered by a lady ...
I have just tried 3 times to reach your cancellation department and sat on hold for over half an hour each time, my husband has moved all his contracts away from Vodacom and if this continues I will be following. ...