A MTN contract which is 10 years plus old was upgraded for a new 24 month period based on a advertisement of free mtn-to-mtn minutes. Before the contract was signed it was asked what was the terms and conditions of the free minutes. The free minutes was anytime minutes and thus the contract was ...
I had an enquiry about my insurance cover and what they pertain as I was to fully aware. Mohammed assisted me in relation to this in a simplistic manner all the while not being condescending but helpful Thank you Mohammaed and Telesure Regards ...
On 10-09-2013 at about 9:00am, I checked my balance via the *162*... and my airtime balance showed R0.00 with 10 free sms'. I called in to 808 and wanted to find out where my airtime has disappeared to, but no one can give me an answer. The lady that assisted me the morning said i should call back ...
I want to cancel a data contract which has expired. I contacted the cancellations number, 082 1958 and held on for 20 minutes while very loud and irritating music played and a voice recording intermittently stated that the call would be answered by the next available person. Eventually I gave up ...
I cancelled my Data Package with Telkom on 19 July 2013 (subject to a 30 day notice period) - ref # TOC 513644130. Since 19 August 2013 I tried to get a cancellation reference number to enable Afrihost to do the migration, eventually on 3 September 2013 got reference # 85122653A from Rozaria at ...
Yet again my cell bill is double than usual! I contacted the call centre today requesting itemised billing as my bill this month is double than the last, due to data charges (for what, only Cell C knows) The call centre agent emailed me a report reflecting only the date, time, amount and the ...