I am disgusted by the bad attitude I received this afternoon from the FNB Personal Loan Call Center. I merely wanted to know when should I be expecting the last installment to go off since I had been advised that the loan will be settled in October. I unfortunately got to speak to a rather rude ...
I was phoned and offered uncapped internet for R199. The operator (I think) did not speak very clearly and I was not told that the amount did not cover an ADSL line which I would still have to pay to Telkom. There was a reference to other services (Rescue Box, Safety Box and SOS Squad). Which as ...
I want 2 have my numbers that I've sms emailed 2 me but everybody just talking bout forms that must be complete. Why must I complete a form if the phone call where I requested it on is recorded ...
I have emailed Telkom on 3 occasions regarding the cancellation of my Telkom line, namely 31 July, 2 August and 10 September. The line has still not been cancelled, and today I received a bill for September As per Telkom's conditions, I gave 1 month's notice on 31 July, i.e. effective at the end of ...
Having spent 3 days and hours in the phone with one incompetent call centre after another I am at wits end. All I needed to do was reactivate a decoder and add extraview. The first call centre person who spoke to me as if I was the village took 45 minutes and just gave up saying it was an ...
Good day I wanted to say thank you very very much to Shameegh! His attitude and his eficiency is admirable. He always calls back when he says he will. He goes the extra mile and he assist immediately with a solution. I have rarely come across someone who provides such good service. He is an asset ...