I wish to thank Ashley Moodley from your call centre for going the extra mile to help bring our premiums down. He was courteous, efficient, knowledgeable and friendly. ...
Dear virgin, i was quite exited to move from MTN to you due to the great reports i heard from friends and family. lucky for them, they never had their phone .on a Friday. why you ask? cause if they did, they might have warned me that your lost/ phone ITC department is closed over weekends. WHAT?! ...
Oh wow, for about 8 months, neither me, my wife nor my new born son had had any major problems with our health, and my healthsaver started accumulating, then came the past 4 months, my son had to go to the doctor, my wife had a cyst, and i met in a car accident, funny enough, everything that ...
So this month I decided to downgrade my subscriptions from premium to compact. I called the call centre on 011 289 2222 on the 7th of September, the gentle man I spoke to assisted to me to downgrade, so immediately I paid the requested amount for the compact subs. The following morning I realized I ...
My husband and I got a tel and adsl line installed yesterday, and I have been treated like an already. Besides having called umpteen times without getting assistance from agents that are supposedly trained to fix our problems, I was treated like a fool and left to hold a line for more than 10 ...
Never in my life have I received such atrociously disgusting service. I am highly disappointed in the manner in which Vodacom CC staff. I think your QA system needs to be reviewed. Never I have I dealt with such misguided arrogance in my life. I I spoke to Menzi who is so rude i from the joburg 155 ...